Frequently Asked Questions
Everything you need to know about our luxury home collections.
What makes your furniture 'high-end' compared to standard retailers?
Our pieces are crafted using premium materials such as solid FSC-certified hardwoods, top-grain Italian leathers, and hand-finished metals. Each item undergoes rigorous quality control and is often handmade by artisans to ensure longevity and unique character.
Do you offer White Glove Delivery services?
Yes, we provide complimentary White Glove Delivery on all orders over $2,500. This includes professional delivery into your room of choice, full assembly, and the removal of all packaging materials.
Can I request fabric or wood finish samples before purchasing?
Absolutely. We offer complimentary swatch kits for our upholstery and wood finishes to help you ensure the colors and textures perfectly complement your home's lighting and decor.
What is your return policy for large furniture items?
We offer a 30-day return window for most items. Because our furniture is high-value, items must be in original condition. Please note that custom-made or bespoke orders are final sale and cannot be returned.
How do I care for and maintain my new furniture?
Every purchase includes a digital Care Guide specific to the materials used. Generally, we recommend avoiding direct sunlight and using specialized cleaners for leather or stone to preserve the integrity of the finish.
Do you offer interior design consultations?
Yes, our in-house design team is available for virtual or in-person consultations to help you curate your space, select the right scales, and coordinate color palettes for a cohesive luxury look.