Returns & Exchanges
At our High-End Furniture Store, we stand behind the craftsmanship of every piece. If your selection does not perfectly complement your home, we offer a 30-day return window for all eligible furniture items.
Initiate Your Request
Contact our concierge team or log into your account portal to request a Return Merchandise Authorization (RMA) within 30 days of delivery.
Prepare for Collection
Ensure the item is in its original condition and original packaging; our team will coordinate a professional white-glove pickup for all large-scale furniture pieces.
Inspection and Quality Check
Upon arrival at our warehouse, our master craftsmen will inspect the item to verify its condition and ensure no damage occurred during transit.
Receive Your Refund
Once the inspection is approved, a full refund—minus any applicable restocking or shipping fees—will be issued to your original method of payment within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing